FAQ

Frequently Asked Questions

We have put together some frequently asked questions to help you before and after purchasing an Eilersen.

Eilersen offers a diverse range of pillows , including indoor collections like Blaze, Fern, Luna, Meadow, Ridge, and outdoor
collections such as Lisbon and Bali. Each collection features unique designs, colors, and textures to suit various interior styles.

Eilersen pillows are crafted from high-quality materials such as cotton, viscose, acrylic and polyester fibers. For example, the Path collection uses a blend of 45% viscose, 35% cotton and 20% polyester, ensuring durability and comfort.

Yes, Eilersen offers outdoor cushions like the Lisbon and the Bali collection. These pillows are designed with weather-resistant materials, making them suitable for patios, terraces, and garden settings.

Most Eilersen pillows can be cleaned with a damp cloth. It's recommended to check the specific care instructions provided with each cushion to ensure proper maintenance.

Eilersen pillows come in various sizes. Common dimensions include 50x50 cm for square cushions and 60x40 cm for rectangular ones. The Meadow cylindrical cushions measure Ø15 x 74 cm.

Prices for Eilersen pillows vary depending on the collection and design. Feel free to check out our collections and individual product pages for exact pricing.

Eilersen offers two shipping methods: DHL for standard delivery and FedEx Air for faster shipping. Delivery times vary based on the chosen method and destination.

Yes, Eilersen ships internationally. Shipping costs are based on the weight of the parcel and are calculated at checkout.

Yes. If you wish to return a product purchased from Eilersencushion.eu, you must notify Eilersen of your decision within 14 days of receiving the product. After notification, you have another 14 days to return the item. Check our Return Policy and Refund Policy pages for more information.

Please message us via our Contact page for specific information about a particular cushion.

Please message us via our Contact page for inquiries or any specific request.

Yes, Eilersen offers free gift-wrapping during checkout for certain products.

Eilersen accepts major credit cards, including Dankort, MobilPay, VISA/Dankort, and MasterCard.

Some outdoor cushions, like the Lisbon Forest Weave, are designed to be antibacterial and anallergic, making them suitable for individuals with allergies.

You can reach out to us through our Contact page.